You do not need to make an appointment to visit, we welcome visitors at any time but if you prefer to continue to book your visit we can ensure we will be able to guide you to when activities are taking place.

Covid testing update

We have had notification on the following changes from 3rd April;

Care homes

  • No routine asymptomatic testing.
  • No testing for symptomatic staff or residents.
  • Patients being discharged from an NHS setting should still be tested using LFDs up to 48hours before discharge.
  • Patients admitted from the community will no longer need a test.
  • When an outbreak is suspected – only the first 5 symptomatic residents should betested using LFD testing only.
  • No rapid response testing.
  • No PCR testing and whole home testing.
  • Outbreak measures can be lifted 5 days after the last suspected or confirmed case.
  • Continue to test individuals with COVID-19 symptoms who have been identified as beingeligible for community COVID-19 treatments. These individuals will be managed through the

    local care pathway for anti-viral treatment.

  • Staff who are unwell should stay away from work if they are unwell or have a temperature.They should follow the guidance for people with guidance for people with symptoms of a

    respiratory infection including COVID-19.

  • Staff who test positive for COVID-19 can return to their usual activities after 5 days if they feelwell and no longer have a high temperature. Testing is no longer required for individuals to return to normal before 10 days following a positive test.

Relative Questionnaire 2023

Please keep an eye out for our annual questionnaire that will be arriving with you any day now.

Mask Wearing Update

Due to rising infections rates across the UK, the Government have issued guidance to all Care Homes are to wear face masks within home’s as of today. With this in mind we ask all visitors to please support this change until further notice.

We are proud to be one of the only homes in Worcestershire to have not had an outbreak of COVID.

Heatwave Notice

We are aware of the current heat situation and are following guidelines closely. In addition to the Government guidelines we are also supporting the guidance below:

  • We will enable groups (cohorts) of care home residents to spend more time in cooler areas. It is recognised this is balanced against the risk of wider exposure to infection. Guidance relating to testing residents and ventilation will be followed as a mitigation against this
    People who test positive or are symptomatic and require self-isolation should be supported to allow more time out of their room in cooler areas including outdoors in shaded areas.
  • We respect that Cohorting people into groups who have symptoms or have tested positive (these groups should not be mixed) may help to improve resident movement to cooler spaces for longer than would usually be recommended
  • Residents receiving care may need additional support to cope with the hot weather; we ensure that residents are supported to access water and if possible, ice or cooled drinks. We will as always prompt residents with cognitive conditions such as dementia to take regular fluids.
  • We will give particular consideration should be given to supporting vulnerable people who may be more susceptible to consequences of high temperatures for example, those with cognitive or physical conditions which make them less able to recognise or express that they are hot or feeling unwell.
  • We will consider the structural mitigations that may be applied to support IPC (Infection Prevention & Control) and individual well-being such as improving ventilation and enabling social distancing where possible.  We will also asses If other IPC measures such as a universal masking by staff and visitors cannot be tolerated.

Come and see what we do on Facebook

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Age UK Courses

We often partner with Age UK who are running a course of Maintenance Cognitive Stimulation Therapy (MCST) for mild to moderate dementia. The sessions will be taking place weekly on a Wednesday from 10am-12noon over a 26-week period, beginning on 1st June. Please contact Molly for further details.


Updated Visiting as of 1st April 2022

As an update we currently have no change in our Policies & Procedures regarding visiting. We will expect all visitors to take a clear LFT or PCR prior to visiting. We do have a limited stock of LFT which visitors can use.  We hope you understand that the safety of our residents and staff are our number 1 priority. If you have and queries please contact the home.

31 January – Visiting Updates

There has been comments in the news that Visiting is changing. As of today the Government guidelines are still as 13th January and are as follows:

We expect and encourage providers to facilitate visits wherever possible, and to do so in a risk-managed way.

Visiting is an integral part of care home life. It is vitally important for maintaining the health, wellbeing and quality of life of residents. Visiting is also crucial for family and friends to maintain contact and life-long relationships with their loved ones, and to contribute to their support and care.

People living in care homes are typically more vulnerable to severe illness as a result of coronavirus (COVID-19). While vaccination is proving very effective, we are still seeing some cases of severe illness, hospitalisation and death of care home residents who have been vaccinated. Caution is advised as we learn more about real-world vaccine effectiveness and disease severity of the Omicron variant of COVID-19.

Additional measures are therefore in place to facilitate visiting while keeping care home staff and residents safe. These include:

  • limiting the number of visitors who can visit regularly
  • infection prevention and control (IPC) measures
  • individual risk assessments
  • testing arrangements
  • isolation on return from some high-risk activities out of the home

This guidance is based on regularly reviewed clinical advice.

This guidance covers:

  • visits that should happen in all circumstances
  • safe visiting practices
  • when different visiting arrangements are needed
  • sources of information and support

The key things to know about care home visiting are:

  • every care home resident can nominate up to 3 visitors who will be able to enter the care home for regular visits (this number does not include essential care givers or preschool age children) – where possible, the nominated visitors should remain the same
  • visitors should make arrangements with care homes in advance of the visit, so that care providers can manage the number of people attending at any one time to ensure safe visiting practices can be maintained taking into account the size and layout of the care home
  • the duration of visits should not be limited if safe visiting practices can be maintained
  • visits should take place in a room most practical and comfortable for the resident (for example, residents with dementia may be more comfortable in their own room with familiar belongings)
  • visitors should receive a negative lateral flow test result and report it on the day of their visit, either by conducting the test at home or when they arrive at the care home – essential care givers need to follow the additional testing arrangements outlined below
  • every care home resident should be supported to have an identified essential care giver (in addition to their named visitors) who may visit the home to offer companionship or help with care needs – essential care givers should be able to visit inside the care home even during periods of outbreak affecting the care home
  • during an outbreak, care providers should also continue to offer visits in well-ventilated spaces with substantial screens, visiting pods or from behind windows – rooms should be left to ventilate with external doors and windows open between uses wherever possible, while aiming to maintain a comfortable temperature for residents and visitors
  • subject to a risk assessment by the health protection team (HPT), outbreak restrictions may be lifted if 14 days have passed since the onset of symptoms in the most recent case, a round of PCR recovery testing of all residents and staff is undertaken, and there are no PCR positive results
  • physical contact should be enabled to help health and wellbeing, as long as IPCmeasures are in place, such as visiting in a ventilated space, using appropriate personal protective equipment (PPE) for the visit, and hand washing before and after holding hands – gloves are not needed for handholding and stringent adherence to hand washing is advised
  • residents should be supported to undertake visits out of the care home as appropriate:
    • residents who have received at least 2 doses of the vaccine, or are exempt from vaccination, should not have to isolate following most visits out of the care home if they follow the correct testing regime
    • residents who have not received at least 2 doses of the vaccine, and are not exempt from vaccination, should isolate for 14 days following a visit out
  • all residents should isolate following an emergency stay in hospital, if they test positive for COVID-19 or following a visit that has been deemed high-risk following an individual risk assessment by the care home
  • vaccination is one of our best defences to combat infection. The COVID-19 vaccine significantly reduces the transmission of infection, particularly after 2 or more doses. It is strongly recommended that residents and visitors receive 2 doses of the COVID-19 vaccine, plus their booster especially in light of the emergence of the Omicron variant. The data shows that booster doses are required to provide higher levels of protection against symptomatic infection. If eligible, visitors should also get their flu jab when it is offered to them
  • visitors should not enter the care home if they are feeling unwell, even if they have tested negative for COVID-19 and are fully vaccinated and have received their booster. Transmissible viruses such as flu, respiratory syncytial virus (RSV) and norovirus can be just as dangerous to care home residents as COVID-19. If visitors have any symptoms that suggest other transmissible viruses and infections, such as cough, high temperature, diarrhoea or vomiting, they should avoid the care home until at least 5 days after they feel better
  • visitors who are not legally required to self-isolate are advised against visiting the care home (for 10 days) if they have been identified as a close contact of someone with COVID-19, unless absolutely necessary, even if they have been fully vaccinated. Where visits do occur, visitors should have received a negative lateral flow test result earlier in the day of their visit