Reviews of our home

‘We feel so lucky that Mum is at the Chace. You’ve all been amazing over the COVID period and the fact you’re the only home not to have had this horrible virus is truly at testament to your outstanding care and management’ – July 2021


“Dear Lynne, Angelina and the team, we want to express our deep appreciation of the care you all provided. The last 12 months have been difficult for us all, but it has been a comfort to know Mum was being kept safe and cared for by such a committed team.” May 2021

Welcome to the reviews of our Home. We strive to be the best in our field and openly publish our reviews from Residents, Families and Health Care Professionals.


Click here for our 2022 results of our Relatives and Families Questionnaire – 2022 Resident Questionnaire Results


These are just some of the comments from our Questionnaires:

“The Management Team are exceptional, caring, and compassionate and share all information openly. Their understanding and experience in dementia care is outstanding and this is reflected through the whole team”

“Mum’s care is individualised, comprehensive and responsive to her needs and given with genuine care”

“Staff are around, aware, observant not obtrusive but willing to interact if appropriate”

 “The atmosphere is homely, calm and relaxed”

“Mum had a difficult time settling, the staff managed her amazingly. We now have calmer, positive visits that are often filled with laughter”

They are always painting maintaining the home to a high standard,”