COVID 19 & Other Infectious Diseases

The pandemic has had a huge impact on all walks of life. Guidance from the Government can change rapidly so its important to call the home prior to visiting, 01684 561813

We currently:

  • Have never had an outbreak of COVID 19 in the home, we are very proud of our Infection Control, health and safety standards.
  • Believe we are one of the only homes in Hereford & Worcestershire to be COVID 19 free.
  • Believe we are fast reacting to changes in the wider environment
  • All our staff are vaccinated
  • All our Residents are vaccinated

Click here for our Risk Assessment: Chace Rest Home Covid_risk_assessment 9-12-2021

Our current guidelines for visiting are:

  • visitors should make arrangements with the home in advance of the visit, so that we can manage the number of people attending at any one time to ensure safe visiting practices can be maintained taking into account the size and layout of the care home
  • the duration of visits should not be limited if safe visiting practices can be maintained
  • visits will take place in a room most practical and comfortable for the resident (for example, in their own room with familiar belongings)
  • visitors should receive a negative lateral flow test result and report it on the day of their visit, either by conducting the test at home or when they arrive at the home – essential care givers need to follow the additional testing arrangements outlined below
  • every care home resident should be supported to have an identified essential care giver who may visit the home to offer companionship or help with care needs – essential care givers should be able to visit inside the care home even during periods of isolation and outbreak, providing the essential care giver does not have COVID-19
  • during an outbreak, we will continue to offer visits outdoors, in our pod or from behind windows – rooms will be left to ventilate with external doors and windows open between uses wherever possible, while aiming to maintain a comfortable temperature for residents and visitors
  • subject to a risk assessment by the health protection team (HPT), outbreak restrictions may be lifted if 14 days have passed since the onset of symptoms in the most recent case, a round of PCR recovery testing of all residents and staff is undertaken, and there are no PCR positive results
  • physical contact should be enabled to help health and wellbeing, as long as IPCmeasures are in place, such as visiting in a ventilated space, using appropriate personal protective equipment (PPE) for the visit, and hand washing before and after visiting – gloves are not needed for handholding and stringent adherence to hand washing is advised
  • residents will be supported to undertake visits out of the care home as appropriate, following the reasonable precautions and testing arrangements outlined in this guidance
  • all residents will isolate for 10 days (with testing to end isolation sooner) following a high-risk visit out, including an emergency stay in hospital, or if they test positive for COVID-19
  • vaccination is one of our best defences to combat infection, particularly after 2 or more doses. It is strongly recommended that residents and visitors receive 2 doses of the COVID-19 vaccine, plus their booster. The data shows that booster doses are required to provide higher levels of protection against symptomatic infection. If eligible, visitors should also get their flu jab when it is offered to them
  • visitors should not enter the care home if they are feeling unwell, even if they have tested negative for COVID-19 and are fully vaccinated and have received their booster. Transmissible viruses such as flu, respiratory syncytial virus (RSV) and norovirus can be just as dangerous to care home residents as COVID-19. If visitors have any symptoms that suggest other transmissible viruses and infections, such as cough, high temperature, diarrhoea or vomiting, they should avoid the care home until at least 5 days after they feel better
  • visitors who are not legally required to self-isolate are advised against visiting the care home (for 10 days) if they have been identified as a close contact of someone with COVID-19, unless absolutely necessary, even if they have been fully vaccinated. Where visits do occur, visitors should have received a negative lateral flow test result earlier in the day of their visit